Buying & Inventory
Are your prices negotiable, or is the price the price?
The price on the car is the fair price — we work it out up front so you're not stuck haggling for hours. There are no surprise dealer fees or back-office add-ons waiting at signing. If you have a question about how a number was set, just ask and we'll walk you through it.
Do I get a vehicle history report?
Yes. We post a free Carfax on every vehicle we sell, so you can see the title, accident, and service history before you ever come down. We'd rather you know everything up front than find out later.
Are your cars inspected before they're sold?
Every car is hand-picked, inspected, and reconditioned by our own shop before it goes on the lot. We also handle the New York State safety and emissions inspection so the vehicle is road-ready and street-legal when you drive off.
Can I see a car before I commit to anything?
Absolutely — and you should. Come down to 46 Carleton Ave in Islip Terrace, look it over, and take it for a test drive. We're open 7 days a week and there's never any pressure to buy. You can schedule a test drive online or just call ahead so we have the car pulled up for you.
What if I don't see the car I want on the lot?
Our inventory moves quickly and we're always bringing in new vehicles. Tell us what you're after — make, model, budget, must-haves — and we'll keep an eye out and reach out when something that fits comes in. You can send us your wish list through our Find My Car page or just give us a call.
Financing & Credit
Can I get approved with bad credit or no credit?
Yes. We work with a network of lenders, so good credit, challenged credit, or no credit yet — we shop your situation to the bank most likely to approve you at the best rate they'll offer. Plenty of our customers are surprised by what they qualify for.
Will getting pre-qualified hurt my credit score?
No. Our quick pre-qualification form doesn't require an SSN to start and won't touch your credit score. It just gives us enough to point you toward the right lender. A hard credit pull only happens later, once you've picked a car and decided to move forward.
How long does approval take?
Most buyers are approved the same day — often within the hour during business hours. Start with the 2-minute form on our Financing page, or call us and we'll get you going over the phone.
Do I need a down payment?
It depends on the vehicle, the lender, and your credit profile. Some approvals require little to nothing down; others come out better with money down. Tell us what you're comfortable putting down and we'll structure the deal around it.
Can I pay cash instead of financing?
Of course. Paying cash is always welcome and keeps things simple. Just let us know up front so we can handle the paperwork accordingly.
Trade-Ins
Do you take trade-ins?
Yes, and you don't have to buy from us to sell us your car. Tell us about your vehicle through our Sell / Trade-In page or bring it by, and we'll give you a fair, no-obligation number based on its condition and the current market.
Can I trade in a car I still owe money on?
You can. If there's still a loan balance, we'll work with your lender to pay off the existing loan as part of the deal. Bring your payoff information and we'll walk you through how it affects your numbers.
What should I bring to trade in my car?
Bring your title (or loan/payoff details if you're still financing), your registration, a valid ID, and all the keys you have. If you've got service records, bring those too — they help us give you the strongest offer.
DMV & Registration
Do you handle the DMV paperwork?
Yes — we have in-house DMV service, so your title, registration, and plates are handled right here. No standing in line, no runaround. You drive off legal and ready to go.
Can I transfer my current license plates?
In most cases, yes. New York lets you transfer plates from a vehicle you already own to your new one. Bring your current registration and we'll take care of it as part of the paperwork. Se habla español if it's easier to handle the paperwork in Spanish.
What do I need to bring to register and drive home?
A valid driver's license, proof of New York auto insurance for the vehicle, and your method of payment or financing details. If you're transferring plates or trading a car in, bring that registration and title too. Not sure about your insurance? We can help point you in the right direction before you arrive.
Delivery & Shipping
Do you ship cars out of state?
We do. We arrange nationwide shipping for buyers who can't make it to Long Island in person. Reach out with the car you're interested in and your delivery ZIP code, and we'll talk you through how it works and what to expect.
Can I buy a car without coming to the lot?
Yes. Plenty of our customers handle everything remotely — we'll send you the free Carfax, extra photos, and any details you want, walk you through financing over the phone, and arrange delivery. We want you confident in the car before it ever leaves the lot.
Service & Warranty
Do your cars come with a warranty?
It depends on the vehicle. Some still carry remaining factory coverage, and we offer extended service contract options on many cars. Ask us about the specific vehicle you're looking at and we'll tell you exactly what coverage is available — no vague promises.
Do you have your own service shop?
Yes. Our own shop inspects and reconditions every car before it's sold, and we're here for you after the sale too — for maintenance, repairs, and the things that come up down the road. You can learn more on our Auto Repair page.
Will the car pass New York State inspection?
Every vehicle we sell goes through the New York State safety and emissions inspection, so it's compliant and street-legal when you take delivery. You drive off with a valid inspection, not a to-do list.